Our Policies

1. How to Earn Stamps

• Receive 1 Loyalty Stamp when you spend $50 or more in a single qualifying transaction at SPA OJAS.
• Cash, debit, and credit card payments qualify.
• A maximum of one Loyalty Stamp may be earned per visit/transaction, regardless of the total amount spent.
• Stamps cannot be purchased, transferred, exchanged for cash, or combined with another guest’s stamps.
• Stamps cannot be added retroactively unless approved by SPA OJAS.

Examples

• $50 qualifying purchase → 1 Stamp
• $100 qualifying purchase → 1 Stamp
• $150 qualifying purchase → 1 Stamp

The program is designed to reward continued visits to SPA OJAS rather than the total amount spent during a single visit.

2. Eligible Purchases

Qualifying SPA OJAS services and purchases of $50 or more are eligible for one Loyalty Stamp, subject to the exclusions below.

The following are excluded from earning Loyalty Stamps:

• Massage services
• Acupuncture services
• Gift card purchases
• Taxes and gratuities
• Loyalty rewards, credits, or promotional discounts used toward a purchase

Massage and acupuncture services are excluded from the Loyalty Rewards Program, including services paid through insurance or direct billing.

3. Multiple Services in One Visit

Multiple eligible services purchased during the same visit are treated as one qualifying transaction and earn a maximum of one Loyalty Stamp.

For example:

• Facial — $150 → 1 Stamp
• Sauna — $98 → 1 Stamp
• Facial + Sauna — $248 → 1 Stamp

4. Earning Your Reward

Once you collect 6 Loyalty Stamps, you may choose one of the following rewards:

Choose ONE:

• $20 Wellness Credit
• 25-Minute Sauna
• 25-Minute Foot Reflexology

Only one reward may be redeemed for each completed 6-stamp card.

5. Reward Redemption

• Rewards must be redeemed at SPA OJAS.
• Rewards are intended for the guest named on the Loyalty Card and are non-transferable.
• Rewards have no cash value and cannot be exchanged for cash.
• Rewards cannot be combined with other discounts, promotions, packages, special offers, coupons, or promotional credits.
• Rewards cannot be used toward massage or acupuncture services.
• The $20 Wellness Credit may be applied toward an eligible SPA OJAS service or purchase.
• No change or cash value will be provided for any unused portion of the $20 Wellness Credit.

6. Validity and Expiration

Each Loyalty Card is valid for 12 months from the Start Date shown on the card.

All unused Loyalty Stamps and unredeemed rewards expire when the Loyalty Card expires.

The Loyalty Card is a promotional benefit provided at no charge and is not a gift card or purchased stored-value card.

7. Lost or Damaged Cards

Guests are responsible for keeping their Loyalty Card safe.

If a card is lost or damaged, SPA OJAS may, at its discretion, replace the card or restore verified Loyalty Stamps based on available purchase records.

SPA OJAS may require sufficient information to verify previous qualifying transactions.

8. Personal Use

Each Loyalty Card is intended for the individual guest named on the card.

Loyalty Stamps may not be transferred, sold, or combined between different guests or Loyalty Cards.

9. Promotions and Special Offers

Unless otherwise stated, Loyalty Stamps and Rewards cannot be combined with other SPA OJAS promotions, discounts, packages, special offers, coupons, or promotional credits.

10. Program Changes

SPA OJAS reserves the right to modify, suspend, or discontinue the Loyalty Rewards Program, including its eligible services, rewards, or terms, subject to applicable law.

Any material changes will be communicated through the SPA OJAS website or other appropriate customer communication channels.

Changes will not retroactively invalidate properly earned Loyalty Stamps or Rewards except where permitted or required by applicable law.

11. Program Misuse

SPA OJAS reserves the right to refuse, cancel, or invalidate Loyalty Stamps or Rewards where there is evidence of fraud, misuse, unauthorized use, or violation of these Terms & Conditions.

12. Questions

If you have any questions about the SPA OJAS Loyalty Rewards Program, please contact us:

(204) 691-7587
info@spaojas.ca